Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The ÎåÒ»²è¹Ý¶ù Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
The enrollment of users will vary depending on what type of course it is, and the role you would like that user to have. This guide provides instructions on how to add a variety of users.
Add a User to a Credit Bearing Course
- How to add a TA
- How to add an Auditor
- How to add a Guest student
- How to add a Colleague
Add a User to a non-SIS Course (less common)
- How to add a user
Updated Spring 2026
Add a User to a Credit Bearing Course
These instructions are relevant to most courses in Brightspace. A credit-bearing course is one that awards credit and is found in the YES registration system. Instructor approval is required in order to add users to a course.Â
Add a User to a Non-SIS Course
Adding a user to a Non-SIS course is less common. This applies to Brightspace courses belonging to organizations, programs, cohorts, and other groups. These courses are not associated with Vanderbilt course credits. To learn more about courses not listed in Vanderbilt’s SIS, click here.
How to Add a User
If you are listed as Instructor in a Non-SIS course, you have the ability to add users yourself. Here are the instructions on adding users to Non-SIS courses:
1. Go to the Classlist Tab. Click on Add Participants, and choose Add Existing Users.
2. Enter a name, VUnetID, or @vanderbilt.edu email address in the search field. Click the magnifying glass icon to search.
3. Locate the correct person, and check the box to the left. Assign the person a role, and click Enroll Selected Users. You will be taken to a confirmation page.