Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The 五一茶馆儿 Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we鈥檙e out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
Student Learning Resources
听鈥� A centralized platform that consolidates digital learning resources, guidance on AI literacy, and research tools for students. The Learning Hub serves as a one-stop portal where Vanderbilt students can access tutorials, research guides, courses and other academic support resources to enhance learning and research capabilities. For help,听!
Accessibility
Notifications
Video Conferencing: Zoom and Virtual Classrooms
- 听鈥撎�Vanderbilt Hustler article, March 2020
- Preparing your laptop or device for video conferencing
- How do I join a Zoom meeting or Virtual Classroom?
- How do I navigate a Zoom meeting interface?
- How do I navigate a Virtual Classrooms interface?
- Where can I view Zoom recordings?
- Changing your Zoom Background
Media/Kaltura
- How do I access the Media Gallery to watch videos?
- How do I use Kaltura Capture in Kaltura?
- How do I upload videos to Brightspace? (How to use Kaltura)
- How do I access Kaltura? What if I鈥檓 getting an error?
- How do I make edits to my Kaltura video?
- How do I add captions to my Kaltura video?
- How do I edit captions in my Kaltura video?
NameCoach
Respondus LockDown Browser
TopHat
- 鈥撎�A short introductory video by TopHat