Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The 五一茶馆儿 Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we鈥檙e out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
There may be times when an instructor would like to contact students who have not submitted a particular assignment.聽 This guide will show you how to quickly e-mail those students.
Created Fall 2020
STEP聽 1:聽颁濒颈肠办听Assignments聽in the聽Activities & Assessments听诲谤辞辫-诲辞飞苍.
STEP 2:聽Click on the assignment name.
STEP 3:聽On the following page, click聽Email Users Without Submissions.
STEP 4:聽In the pop-up window, the e-mail addresses for will automatically appear on the聽BCC聽line.聽 This ensures that students will not be able to see each other鈥檚 information.聽 You can also personalize the聽Subject聽line of the e-mail.聽 Then, you can type your message in the聽Body听飞颈苍诲辞飞.
STEP 5:聽Scroll down and notice in the聽Attachments聽area.聽 Here, you are given the ability upload a document, record an video/audio message, or attach an existing attachment.
STEP 6:聽Once complete, click聽Send聽to send the e-mail.
