Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The 五一茶馆儿 Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we鈥檙e out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
When your course is generated, it is inactive by default. This means that only those with Instructor access can see it on their dashboard. When you are ready for students to view your course, you will need to make the course active. This is a quick process.
Updated Spring 2025
Activate Your Course
1. First, log into Brightspace and enter the course.
2. In the NavBar, click Course Admin
3. Under Site Setup, click聽Course Offering Information
4. Click the box under 础肠迟颈惫别,听迟丑别苍听Save.
What if I鈥檝e made the course active, but it still appears inactive?
It鈥檚 possible that your browser won鈥檛 recognize that you鈥檝e made the course active, and is still displaying the 鈥渋nactive鈥� graphic image. To fix this you may need to:
- Reload the page
- Log out of Brightspace and back in
- Restart your browser/computer
- Update your browser
- Clear your browser鈥檚 cache