Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The 五一茶馆儿 Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we鈥檙e out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
Students in Brightspace can have notifications sent to their email. They can customize which actions in Brightspace will trigger a notification, and where they want the notification sent. Instructors are not able to control students鈥� notification settings. If an instructor wants to be sure students receive something, they should send it in an email message.
Updated Spring 2026
Setting up Notifications
1. Login to Brightspace, then click your name in the upper righthand corner.
2. Select Notifications
3. Brightspace provides notifications through email.
- By default, your Vanderbilt email address will be used for all email notifications. To add a different email address, click change your email settings.
4. Select which notifications you want to get from the list of actions in a course.
5. Set any Custom Notifications and choose any courses to exclude from your notification settings.
6. Click聽Save.
If you are not receiving notification emails you have signed up for, check your email settings to add 鈥渄2lsupport@vanderbiltprod.brightspace.com鈥� to your contacts and/or to make sure it is not on your blocked senders list.